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Website and order rules

Terms & Conditions

These terms apply when you use the Vectrum Peptides store, read product information or place an order through Shopify.

A

Seller identity

Trading name
Vectrum Peptides
Chamber of Commerce (KVK)
94713715
VAT ID
NL005103855B19
Registered country
Netherlands
B

Scope and eligibility

These terms apply to website use and orders. Customers must have legal capacity to contract and comply with product, import and destination rules. The storefront does not claim that every sale is B2B-only.

C

Product information and research context

Customers can review current product names, formats, prices, availability and supporting documents before purchase. Scientific context does not provide human or veterinary usage guidance or guarantee experimental outcomes.

D

Ordering and acceptance

Submitting checkout is an offer to purchase. An automated acknowledgement does not necessarily constitute final acceptance. The store may verify information and may decline or cancel an order where lawful, refunding amounts due.

E

Price, VAT and payment

Current product, shipping, tax and final payment amounts are shown in secure checkout. VAT treatment depends on the transaction and configured tax settings. Payment is processed through the store's enabled payment providers.

F

Verification, stock and cancellation

Orders remain subject to payment review, product availability and compliance checks. Customers should request cancellation promptly; it may not be possible after fulfilment begins.

G

Delivery and transfer of risk

Dispatch and delivery information is described on the Shipping & Delivery page. Transfer of risk and responsibility for transit are determined by applicable law and the transaction; mandatory consumer protections remain in force.

H

Customs and destination rules

Customers must check local import, product and receipt requirements. Cross-border orders can be delayed, restricted or charged by local authorities. The store does not guarantee customs clearance.

I

Inspection after delivery

Inspect the parcel promptly. Keep packaging and notify support with evidence if an item is damaged, incorrect, missing or apparently defective.

J

Returns, withdrawal and conformity

See the Returns & Refunds page. Nothing in these terms removes mandatory conformity, withdrawal or consumer rights where they apply.

K

Complaints

Send the facts, order number, evidence and desired resolution to business@crystalpeptshop.com. Complaints are reviewed individually.

L

Intellectual property

Theme design, brand materials and original content may not be copied or misrepresented except where permission or applicable law allows.

M

Prohibited misuse

Do not use the site or products unlawfully, interfere with security, submit false information, misuse forms, infringe rights or resell using misleading medical or consumer-benefit claims.

N

Export and sanctions compliance

Orders may be declined where fulfilment would conflict with applicable trade, sanctions, export, import or carrier requirements.

O

Liability within applicable law

Liability is limited only to the extent permitted by applicable law. No exclusion applies where liability cannot lawfully be excluded, and mandatory consumer rights remain unaffected.

P

Privacy

Personal information is handled under the store's privacy information, including the Privacy Policy.

Q

Amendments and governing law

Terms may be updated prospectively. The applicable governing law and forum are determined by the transaction and mandatory legal rules.